Facebook is one of the social networks with millions of registered users. They were the first to evaluate the work of the Facebook Messenger application. The application has bugs due to which it may not work. In this article, we will find out why Facebook Messenger might not work.
Types of problems
It is worth giving a complete list of the problems that absolutely any user may encounter after installing Facebook Messenger on their gadget.
- Facebook Messenger is not working.
- Increased battery consumption.
- Problems with messages (sending and receiving).
Each of the above points has its own reasons that can disable the full-fledged work of the messenger.
Causes of problems
If Facebook Messenger isn’t working, you always want to know why it’s happening. Main reasons:
- the software is damaged as a result of exposure to a virus;
- the need for software updates.
Even when everything works fine, there are difficulties with sending or receiving messages. The problem may lie in the version of the application you are using. You may need to update it. Anyway, you can send and read messages without using the app.
If necessary, you can use the web version of Messenger, where you can find some difficulties in connecting to servers in a particular region.
As for the increased battery consumption, this is due to the constant work of the app to search for updates and receive new messages. The presence or absence of a network signal will not play a role.
When Facebook Messenger does not work on your gadget, you need to perform the following steps:
- Open Play Market or another store – depending on the software you are using.
- Press the “Menu” key located in the upper left corner.
- Go to the installed applications on your device. Here you should look for Messenger.
- Click “Refresh” if there is such a requirement.
There may be cases when the application is fully brought to the new version, but does not fully function. Then it will be easier to uninstall it and reinstall it.
If you have problems with messages, first of all pay attention to the presence of an Internet connection. Also, it will not be superfluous to restart the phone. The problem can also be solved by completely clearing the Facebook Messenger cache.
The application cannot be called perfect, it is constantly being improved and updated. Some problems in its functioning may be related to technical work on the server, about which you can get information on the official resource.
If you’re not happy with Messenger or your mobile device’s battery consumption, you can completely uninstall the app and upgrade to the web version. However, any problem that arises is solved in a matter of minutes.
Video: How to remove the messenger from the phone.
There is no limit to perfection, and this applies to the work of Facebook Messenger, which provides users with a sufficient number of advantages in high-quality communication.